Our team is always striving to provide the best support to help you with any questions related to conference attendance and to make information more transparent and instantly accessible, we've started gathering most frequently asked questions on the page below.

If you can't find an answer to your question below – contact us via [email protected].


  • The talks & QnAs will be held on September 21 from 2pm CET until around 10pm CET. And on September 22 there will be 4-5 discussion rooms (not live-streamed) from 5pm to 7pm CET.

Organisational info

  • You will get an email with all the information you’ll need at the conference about 2-3 days before the event & we'll duplicate the message on the day of the conference before the stream.

    If you didn't receive the email, please check your spam folder.

    And if you still haven't found the email, please contact us via [email protected].

Actions with tickets

  • Yes, you can. Simply re-assign your ticket in your confirmation email you’ve received after registration. Pay attention that only a ticket buyer can re-assign tickets.

  • Yes, it is possible to pay via invoice. Please, send your company details to [email protected] and we will issue it for you:

    • company name;
    • company address;
    • VAT number.

    As soon as we receive the payment, we'll send you a promo-code to activate the tickets.


  • Free Workshops are the complementary part of Full Tickets. They will be run remotely via Zoom. All Full Ticket holders will get an email with the link to register to these workshops a 3-4 before the conference.

    The recordings of most workshops will be shared with full ticket holders after the conference.


  • The recordings will be sent to your email you've registered with a few days after the workshop.

    Please note the recordings are available for those who have tickets with full access to all the conference activities, as well as multipass holders.

  • If you are a Multipass or Full ticket holder you'll get access to talk recordings immediately after the conference.

    If you are a watch-only ticket holder you'll get access to talk recordings in around a month after the conference.